About the Role
Your responsibilities will be end-to-end, from understanding the evolving conversational AI landscape, interacting with customers, capturing customer requirements, managing long term roadmap and short term product releases, and ultimately taking responsibility for successfully being market aware and driving customer-oriented requirements
Define and drive Avaamo’s product strategy based on the conversational AI landscape, competitive analysis, and customer needs
Lead product definition, requirements analysis, documentation of requirements, and product positioning
Work closely with leadership and development and design teams to develop and maintain a product roadmap
Validate product direction by interacting with customers and internal stakeholders
Produce product collateral and messaging, and partner with sales and marketing to accelerate go-to-market
Constantly evangelize the conversational ai vision, roadmap plans and product decisions to customers, partners and stakeholders are aligned and have context
Requirements
Bachelor’s degree in computer science or related field/Masters preferred
5+ years of product experience in enterprise software and at least two evangelizing to global 1000 customers
Deep understanding of needs of enterprise buyers and solid knowledge of conversational AI protocols, Machine learning, and Data Science
Experience with Contact Center products, Voice products
Proven experience with the full lifecycle of product releases, from planning, gathering requirements, prioritization to working with development for building the product, and training sales
Amazing communication skills to effectively evangelize the product and technology to both internal and external audiences
Strong analytical mindset and a data-driven approach for solving complex business problems
Collaboration and consensus-building skills
Understanding of user-centered design principles such as journey mapping, persona identification, pain statements, user experience
Good grasp and understanding of business applications and their APIs, middleware, and integration
Background on machine learning and data mining with a broad understanding of unsupervised and supervised learning methods is a plus.
About Avaamo
Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific high impact problems in the enterprise. Avaamo is building fundamental AI technology across a broad area of neural networks, speech synthesis, and deep learning to make conversational computing for the enterprise a reality. With over 100+ enterprise customers supporting leading brands in financial services, healthcare, retail, and insurance. Avaamo is currently deployed in 40+ countries.