About the Role
The candidate best equipped for success in this role is someone with 7+ years as a successful Sales Engineer. In that role, the candidate has gotten fluent in the full presales process. This starts with engaging presentations and demos; some provided, some you might help our team to build. The goal is to drive the excitement that helps to draw out the prospect’s needs. Armed with this discovery, you will help to either qualify out the prospect, or scope a Statement of Work. This position will put the right person on the cutting edge of practical Conversational AI that is already driving big Return On Investment (ROI) for companies and healthcare providers you likely already know.
Non-technical skills
Excellent verbal and written communication skills, covering:
Discovery
Industry-Focused and Technology-Focused Presentations
Demonstrations
Needs Analysis
Statement of Work generation and presentation
RFI/RFP Completion
At least 7 years of experience in a role that involves close client interaction in the current position (e.g. Consultant, Sales Engineer, Solutions Architect)
Technical skills
Ideally some hands-on, or at least familiarity with the best-practices application of:
Conversational AI
Channels (Web, Voice, Teams, Mobile, etc.)
Low-Code/No-Code Environments
Popular Languages/Frameworks (JavaScript, HTML/CSS, REST, SOAP, etc.)
Security/Compliance (HIPAA, GDPR, SOC2/3, OAuth2, etc.)
AI/ML
UI and UX design
Popular Systems of Record, including Dynamics CRM, Salesforce, ServiceNow, MS Active Directory
Good to haves
Ability to learn latest technologies and work with small engineering teams
East coast or Central time zone to facilitate the occasional call with European prospects
French, German, and/or Spanish literacy/fluency a plus
Responsibilities
Independent team member to work alongside the Sales Development Representatives (SDR), and then the Sales Reps
Fluent in the Avaamo solutions by vertical (ex. ITSM, HR, Healthcare, etc.)
Presentations (industry accolades, reference accounts, use cases, etc.)
Recorded demos
Live demos
Objection handling
Competitive landscape
Work with the SE team to provide feedback, to improve the above materials
Occasionally design/create new custom demos and Proof of Concepts
This can include working with our Proof of Concept building team