About the Role
As a Growth Development Manager at Jasper, you will be tasked with leading initiatives to grow our customer base and identify new opportunities for growth. This would include using analytics to track usage and engagement, developing experiments to optimize the user experience, and leveraging A/B testing to determine what works best for our customers. You’ll manage engineers on the growth team, helping them develop in their careers and be successful in their work. You should also possess strong communication skills in order to guide and motivate your team, as well as an analytical mindset in order to identify areas of improvement and come up with strategies for success.
Our teams are passionate about supporting new employees and growing a diverse culture of ideas and collaboration. Our work is about using artificial intelligence to unlock creative potential. We see AI as a partner to creatives that can get them through writer’s block, over hurdles and out of the content hamster wheel. Ai should empower content creators to do their best work and get time and mental space back for new ideas. Our target market is composed of creatives (writers, designers, content marketers) and content-forward companies.
The role is open to candidates located in the US and can be remote within the United States. We have offices in Austin, TX and Salt Lake City, UT with employees based across the US. We've built a strong foundation to support remote employees engagement with other teams. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth.
What you’ll do at Jasper:
Understanding our current customer base, collecting data on why they are signing up, what their goals are, and how we can provide a better experience for them.
Working in collaboration with the data, research, CX, design, engineering and marketing teams to create insights from this data.
Implementing strategies to optimize the initial customer onboarding process by making it easier and more enjoyable.
Developing an effective strategy for welcoming new customers in a way that makes them feel valued.
Creating A/B testing plans to identify which strategies and tactics work best at increasing customer engagement.
Analyzing customer behavior to uncover user preferences and develop smart solutions that help drive growth.
Monitoring progress of growth initiatives in order to adjust efforts according to results.
Staying up to date on AI and machine learning industry trends.
Coach and facilitate growth opportunities for each engineer on the team.
What you’ll bring to Jasper:
3+ years of experience managing growth development teams
Skilled at leveraging quantitative and qualitative data
Experience with user testing, A/B testing, and product experimentation
Knowledge of generative AI tools
Experience with analytics tools such Amplitude, Mode, or similar
Strong interpersonal skills & ability to effectively lead teams while working collaboratively with stakeholders across multiple levels within an organization.
Self-motivated and a driven contributor who gets things done
Organized and detail-oriented
You are not afraid to make decisions
Our current stack:
Backend: Typescript, NestJS, Websockets
Frontend: Typescript, React (NextJS), GraphQL
DigitalOcean, Google Cloud Platform, Vercel
PostgreSQL, Redis, Hasura GraphQL Engine
At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range at offer for this role is $165,000- $200,000. Compensation may vary based on relevant experience, skills, competencies and certifications.
Benefits & Perks
Comprehensive Health, Dental and Vision coverage beginning on first day for our employees and families (Jasper.ai covers 100% of the premium for employees).
401(k) program with company matching,
Monthly wellness reimbursement and flexible time-off to encourage a healthy work-life balance
Generous budget for home office set up
Learning and development opportunities
Paid parental leave
Travel perk program
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.