Observe AI

Observe.AI is a company that develops AI-powered conversation intelligence software for contact centers. Sharath Keshava Narayana and Swapnil Jain founded the business in 2017, and its main office is in Redwood City, California.

Observe AI's software uses machine learning to transcribe and analyze customer conversations, giving insight into customer sentiment, agent performance, and compliance. Numerous contact centers, including those of Fortune 500 companies, use the company's software.

• Software engineers to develop the software that powers Observe.AI's conversation intelligence platform

• Machine learning engineers to develop the algorithms that power Observe.AI's conversation intelligence platform

• Research scientists to conduct research on new AI technologies for the contact center industry

Observe AI benefits & perks

• Excellent medical insurance options and free online doctor consultations.

• Yearly privilege and sick leaves as per Karnataka S&E act.

• Generous holidays (National and festive) recognition and parental leave policies. 

• Learning & Development fund to support your continuous learning journey and professional development.

• Fun events to build culture across the organization.

• Flexible benefit plans for tax exemptions. (For Eg: Meal card, PF etc) 

If you are a talented engineer, product manager, researcher, or scientist who is passionate about AI, ML, or data science, then Observe.AI is the perfect place for you. Apply today and join the team that is shaping the future of AI in the contact center industry.